Payment terms
Check out what exactly will be invoiced by excentos
and which contract durations are offered.
The payment terms and contract durations for all SaaS-related services are defined in § 11 and § 12 of our General Terms and Conditions. The following intends to provide you a faster overview. In case of any conflict, the General Terms and Conditions are binding.
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Which edition will be invoiced?
We invoice the edition according to the features you are actively using or that were configured by excentos upon your request for your Product Guides.
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What is the contract duration?
The standard contract duration is 12 months with monthly billing. You can also choose the reduced price with annual billing and 24 months contract duration. The exact definitions are contained in § 12 of our General Terms and Conditions.
The minimum contract term begins once the development of your Product Guide is completed (see definition below). That way, you can fully utilize the contract duration to assess the Product Guide's success.
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When does invoicing for the recurring fees start?
What is the DEVELOPMENT fee?Before go-live:
If you continue to use the Workbench or the Product Guides after your free trial period but did not go live yet, excentos will only invoice a monthly DEVELOPMENT fee. The DEVELOPMENT fee covers the Workbench provisioning and server instances provided by excentos until go-live of your Product Guide1.
The DEVELOPMENT fee will be invoiced only for one Product Guide, so you can test with as many Product Guides as you like before taking them live.
After go-live:
After go-live, we will invoice according to the edition and number of Product Guides and markets you are using.
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What does the DEVELOPMENT fee cost?
The price of the DEVELOPMENT fee equals the price of the START edition, unless you require features or customizations of a higher edition (we will then invoice the corresponding PROFESSIONAL or ENTERPRISE edition).
The same accounts if you assigned excentos with providing market / channel / instore Systems and did not yet go live with them: We will only invoice a DEVELOPMENT fee for every System until you actively use it.1
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Once I am customer of excentos, can I develop additional prototypes for free?
Yes! Once you are a customer of excentos and are paying for whatever edition, you can build as many additional prototypes for free and invoicing only starts once the new Product Guides go live.
General payment terms
The following payment terms account for all services provided by excentos:
- All prices stated throughout the website www.excentos.com are excluding any applicable local sales tax.
- All fees will be payable 10 days after invoicing.
- See § 12 of our General Terms and Conditions for all other regulations.
Further notes
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1 Our offer to invoice only the START edition as development fee during your initial development phase lasts for 6 months. That's more than enough to get your Product Guide up and running. We will afterwards invoice the edition you chose or provided to you based on the features you required in order to cover the Workbench provisioning and our server costs (since we already provide a fully active server infrastructure).
